ZEISS Microscopy Developer Community

Hi,

In general, the static IP doesn't help with the stability if the network works fine. The iPad and camera should be in same subnet. Otherwise, you have to input the IP manually in Labscope.

The latest version of Labscope and iOS gives the best experience.

Hi,

The IP could only be assigned by IT on the router, instead of on the camera.

Hi,

I am not sure it's the same problem. When connects to the USB, the network connection is disabled. If the USB doesn't work, you can check the USB driver of your PC. Or contact the local ZEISS service.

Hi,

You can update the Labscope to the latest version (v2.8.1).

Hi, the problem is fixed. You can upgrade the app in the App Store.

Info: The current Labscope for Windows does support silent installation already.

Hi,

Sorry for the inconvenient. You can contact your local service to check the hardware?

Hi, Victor
Could you please provide more information about this issue? As I know, user can't get Drawing mode feature in iPhone Labscope. So could you tell me where you activate the drawing mode?

The Labscope Phone v2.8 is released. The live delay bug is fixed.

The new version Labscope iPhone is released. The bug is fixed. Thanks for reporting the bug.