Search found 45 matches

by Maik Drabent
Fri Sep 08, 2023 8:54 am
Forum: Labscope Support (English)
Topic: Labscope can't close settings window
Replies: 7
Views: 966

Re: Labscope can't close settings window

Hi Maria,

this problem is probably caused due to the resolution setting of your screen.
As a result, the settings window cannot be displayed completely.
I would recommend to increase your display resolution in the windows settings.

With best regards
Maik
by Maik Drabent
Tue Apr 04, 2023 4:30 pm
Forum: Labscope Support (English)
Topic: AxioCam 105 rev 2 with Labscope 4.0 for Windows
Replies: 3
Views: 449

Re: AxioCam 105 rev 2 with Labscope 4.0 for Windows

Hi Jack, does it work with an older version of Labscope?
by Maik Drabent
Tue Apr 04, 2023 4:21 pm
Forum: Labscope Support (English)
Topic: Drawing Tube Module
Replies: 1
Views: 262

Re: Drawing Tube Module

Hu Luciano,

you have to activate the education mode. Then the drawing function is available.

With best regards
Maik
by Maik Drabent
Tue Apr 04, 2023 4:12 pm
Forum: Labscope Support (English)
Topic: Assistance w/ Connecting Axiocam 208 & Labscope on a PC w/ Internal Wi-Fi Network
Replies: 5
Views: 4819

Re: Assistance w/ Connecting Axiocam 208 & Labscope on a PC w/ Internal Wi-Fi Network

Hi William,

have you switched to WLAN mode in the camera settings? You can use either AP mode or WLAN mode.
by Maik Drabent
Tue Apr 04, 2023 3:53 pm
Forum: Labscope Support (English)
Topic: Labscope Android 4.0.1-Can't connect to Axiocam 208
Replies: 7
Views: 11107

Re: Labscope Android 4.0.1-Can't connect to Axiocam 208

Hi, can you update Labscope to version 4.0.2 and test again?
by Maik Drabent
Tue Apr 04, 2023 3:51 pm
Forum: Labscope Support (English)
Topic: App Crashes on Android 12 or higher
Replies: 6
Views: 6064

Re: App Crashes on Android 12 or higher

Hi, can you update Labscope to version 4.02 and test again?
by Maik Drabent
Fri Jan 20, 2023 12:32 pm
Forum: Labscope Support (English)
Topic: Axiocam 305 Fast-Panorama vs ZEN Live Panorama
Replies: 18
Views: 8588

Re: Axiocam 305 Fast-Panorama vs ZEN Live Panorama

Dear Gaston, Fast Panorama in Labscope has some additional features to support an easy, fast process of stitching and a good quality result, on a manual stage microscope. User needs to minimize the exposure time to below 2ms, and a shading correction can produce a better stitching result. It does no...
by Maik Drabent
Tue Nov 01, 2022 6:59 pm
Forum: Labscope Support (English)
Topic: Axiocam 208 Not Connecting to WiFi directly
Replies: 12
Views: 8635

Re: Axiocam 208 Not Connecting to WiFi directly

Dear Ali Koyuncuer,

the only officially supported Wifi stick can ordered at ZEISS.
Order number is 426570-9110-000.

With best regards
Maik
by Maik Drabent
Thu Oct 13, 2022 9:52 am
Forum: Labscope Support (English)
Topic: custom report template
Replies: 1
Views: 487

Re: custom report template

Dear Jan, you can find and edit the reports in C:\Program Files\Carl Zeiss\Labscope\ReportTemplate. It is possible to add any texts, insert images and replace logos. But do not change the default slots for images and measurement table. Unfortunately, there is no manual available for it. With best re...
by Maik Drabent
Tue Oct 11, 2022 5:31 pm
Forum: Labscope Support (English)
Topic: Labscope Android 4.0.1-Can't connect to Axiocam 208
Replies: 7
Views: 11107

Re: Labscope Android 4.0.1-Can't connect to Axiocam 208

Dear Benjamin, it is a bug in the Android version 4.0.1 of Labscope that the camera will not be recognized with the WIFI adapter. Now a new update version 4.0.2 is ready, which is solving this issue. You can download it via https://play.google.com/store/apps/details?id=cn.zeiss.rms.labscope.googlepl...