We had to remove Media Features which were already installed. Reboot, and then readd the media features Windows Media Player. Hope this helps somebody else as the error message is not in any way accurate or helpful.
Thanks,
Simon
Search found 2 matches
- Fri May 21, 2021 11:59 am
- Forum: Labscope Support (English)
- Topic: News! Labscope v3.2 has been released, including new iPhone version
- Replies: 7
- Views: 9284
- Mon May 10, 2021 4:40 pm
- Forum: Labscope Support (English)
- Topic: News! Labscope v3.2 has been released, including new iPhone version
- Replies: 7
- Views: 9284
Re: News! Labscope v3.2 has been released, including new iPhone version
Hi is Labscope 3.2 compatible with Windows 10 1909. We can get it to install on Windows 10 20H2 but we get the error Labscope requires Microsoft Media Feature Pack when we attempt to install on 1909. We are not running Windows 10 N and installing the update mentioned here https://forums.zeiss.com/mi...