Search found 115 matches
- Wed Jan 15, 2020 3:26 pm
- Forum: Labscope Support (English)
- Topic: Labscope 3.0 & Axiolab 5 encoded reflector turret
- Replies: 12
- Views: 4165
Labscope 3.0 & Axiolab 5 encoded reflector turret
Dear Anja, did you check if the stand is connected to AxioCam (202 or 208) directly (see attachment) ? This cable is simultaneously the Current and Data connection. The camera should automatically recognized in Labscope. The coded reflector positions should also be recognizable in the settings. If t...
- Fri Dec 06, 2019 7:46 am
- Forum: Labscope Support (English)
- Topic: Labscope 3 and Network (SMB) Shares?
- Replies: 10
- Views: 4256
Labscope 3 and Network (SMB) Shares?
Dear Scott,
please see the user guide in the attachment.
It should helps you to see your connected SMB in Labscope.
With best regards
Support Team
please see the user guide in the attachment.
It should helps you to see your connected SMB in Labscope.
With best regards
Support Team
- Wed Nov 27, 2019 11:31 am
- Forum: Labscope Support (English)
- Topic: Labscope 3 and Network (SMB) Shares?
- Replies: 10
- Views: 4256
- Wed Nov 27, 2019 11:30 am
- Forum: Labscope Support (English)
- Topic: Two teachers in class
- Replies: 5
- Views: 2128
Dear Leonard, It is supported in Labscope Teacher to run two classes simultaneously. However, you should make sure that the microscope only belongs to one class, otherwise the class can't be started. One AppleTV can only project one iPad's screen. I don't fully understand the way you want to do. If...
- Mon Nov 25, 2019 1:36 pm
- Forum: Labscope Support (English)
- Topic: Axiocam ERc 5s Cameras go Offline in Labscope
- Replies: 7
- Views: 3943
Axiocam ERc 5s Cameras go Offline in Labscope
Dear Scott Koerner, 1. H ow many cameras are in use and shows any camera this behavior? 2. Please check that the Firmware 1.221 is running and reset the cameras by pressing both nobs 4 seconds. http://forums.zeiss.com/microscopy/community/showthread.php?t=1398&highlight=firmware With best regar...
- Fri Nov 22, 2019 8:23 pm
- Forum: Labscope Support (English)
- Topic: Labscope Teacher Module for Windows Not Working
- Replies: 11
- Views: 4247
Labscope Teacher Module for Windows Not Working
Dear Luciano Dehner,
we will write you an E-mail, that we can arrange a Call or TeamViewer Session.
With best regards,
Support Team
we will write you an E-mail, that we can arrange a Call or TeamViewer Session.
With best regards,
Support Team
- Fri Nov 22, 2019 1:44 pm
- Forum: Labscope Support (English)
- Topic: Labscope drawing functionality
- Replies: 5
- Views: 2134
Labscope drawing functionality
Dear Leonard
You have to click on "Manage Attachments" while editing your post.
Please see pictures in the attachment.
Best regards,
Support Team
You have to click on "Manage Attachments" while editing your post.
Please see pictures in the attachment.
Best regards,
Support Team
- Fri Nov 22, 2019 1:37 pm
- Forum: Labscope Support (English)
- Topic: Labscope Teacher Module for Windows Not Working
- Replies: 11
- Views: 4247
Labscope Teacher Module for Windows Not Working
Dear Luciano Dehner,
I have another hint for you.
Can you change the system language to English before you start the installation?
Please make a video from this like before in the full length
Best regards
Support Team
I have another hint for you.
Can you change the system language to English before you start the installation?
Please make a video from this like before in the full length
Best regards
Support Team
- Wed Nov 20, 2019 11:03 am
- Forum: Labscope Support (English)
- Topic: Labscope drawing functionality
- Replies: 5
- Views: 2134
Labscope drawing functionality
Is it possible to take a video how the procedure of the customer is?
With the right holder the focus should not be a problem.
With best regards,
Support Team
With the right holder the focus should not be a problem.
With best regards,
Support Team
- Wed Nov 20, 2019 9:16 am
- Forum: Labscope Support (English)
- Topic: Two teachers in class
- Replies: 5
- Views: 2128