ZEISS Microscopy Developer Community

Dear Leonard Nyanga,

at the moment it is not possible to lock the auto focus in the transparency mode.
But it is in the plan for the further development of the software.

With best regards,
Support Team

Dear Luciano Dehner,

did you copy the install file to the root directory of system drive (C:\LabscopeTeacher_v1.1.exe)?
In addition it is important that you start the installation with "Run as administrator".

With Best regards
Service team

Hi Leonard, 1. In Labscope Teacher, we allow multiple teachers in one class. However, only the first teacher who starts the class can finish the class. The following teacher can only join the class. But all the teachers have same functions in class. 2. In the case you described, I think the root cau...

Please help with the following regarding labscope and labscope teacher: When multiple teachers have logged in, the apps stores that memory and saves it as if the class is always running and when you sign in again as a teacher (maybe the following day) you can only join a classroom as it picks up tha...

Please can you navigate to following site and apply for the newest Labscope Teacher version.

https://www.zeiss.com/microscopy/int/products/microscope-software/labscope.html

You should receive a link for the version 1.1.

With best regards
Service Team

Dear Luciano Dehner, thank you for the video. Which version of Labscope Teacher have you installed? 1.0 or 1.1? The LabscopeTeacherWebHost... Service should be always present in the Windows services. It does not matter if it was stopped or running. It is important that you start the service with &qu...

ZEISS Labscope iPad v3.0 has been released. You can find the product information in the attachment. [ATTACH]434[/ATTACH] For Windows user, Supported Windows: Windows 7/10 (64bit) For iOS user, Supported device: any device which can run iOS 11 or above (e.g. iPad Air 1/2/3, iPad (4/5), iPad Mini (3/4...

Dear Luciano, Labscope teacher is a service that will manage the classes. With the Start and Stop button you can control the service manually. You have to install Labscope too. First start the service and then the Labscope software. Now a Login window should appear . If you log in with the admin ac...

I have a customer who’s trying to setup Labscope Teacher. They have it installed in the root folder c: When they get to the point where they need to enter the IP address the configuration fails, see attached information. Do you have any advice on what might be causing this? Or what the customer need...