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How Can I Download Labscope for Windows?

Posted: Mon Nov 30, 2020 6:37 am
by Muhammad Miftahurrahman
I want to download Labscope for Windows. After I click download on the Labscope page, I always redirected to id.zeiss.com. This is the content of the page

My Applications

Zeiss Portal

Carl Zeiss AG

Last login never
State pending approval


Can anyone help me to download this application?

Thanks before

Re: How Can I Download Labscope for Windows?

Posted: Mon Nov 30, 2020 12:22 pm
by Maik Drabent
Dear Muhammad,

you can download the current Labscope software at the following site:
https://portal.zeiss.com/download-cente ... file/45723.

You have to register on the Zeiss portal to download it.

With best regards
Maik Drabent

Re: How Can I Download Labscope for Windows?

Posted: Mon Nov 30, 2020 3:18 pm
by Muhammad Miftahurrahman
Thank you for your answer, Mr. Drabent.

I have registered and verified my email for my Zeiss account before I try to download the application.

The download link that you provided for me is redirecting to id.zeiss.com, again.

Here is the picture after I click the link:

Image

Re: How Can I Download Labscope for Windows?

Posted: Mon Nov 30, 2020 4:17 pm
by Maik Drabent
Dear Mr. Miftahurrahman,

the status for the Zeiss portal account is approval.
It means that an internal process for the account activation is running at the moment.

If your account not be activated in the next 2 days, please contact us again.

With best regards
Maik Drabent

Re: How Can I Download Labscope for Windows?

Posted: Thu Dec 03, 2020 2:42 pm
by Muhammad Miftahurrahman
Dear Mr. Drabent

It's been three days, but my account hasn't been activated. I need your help to activate my account, so I can download Labscope for Windows.

Thank you

Re: How Can I Download Labscope for Windows?

Posted: Thu Dec 03, 2020 3:06 pm
by Maik Drabent
Dear Mr. Miftahurrahman,

you should now recieved an answer from the register department.
It is important that you register with your company's email address.

With best regards
Maik Drabent

Re: How Can I Download Labscope for Windows?

Posted: Fri Dec 04, 2020 12:16 am
by Muhammad Miftahurrahman
Thank you for your reply, Mr. Drabent

I have tried to change my email address, but the email fields cannot be changed.

Image

Could you send me a new registration form to Zeiss Portal?

Re: How Can I Download Labscope for Windows?

Posted: Fri Dec 04, 2020 10:26 am
by Maik Drabent
Please try to register as a new user.
You can do it here: https://portal.zeiss.com

With best regards
Maik Drabent