Matcope performance issues with latest iOS release (12.0.1)

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user-6489
Posts: 1
Joined: Thu Jan 01, 1970 1:00 am

Matcope performance issues with latest iOS release (12.0.1)

Post by user-6489 »

Unfortunately our company policy is to upgrade our Apple devices with the latest iOS immediately upon its release. Upon doing so have found the refresh rate for live viewing in Matscope has seriously been affected, such that focus has the appearance of being stuttery and freezing for 2-3 seconds. This makes snapping images somewhat challenging.
Wondered if anyone else having same problem and if Zeiss software developers aware of this or any other apparent problems associated with the latest iOS release.
Have currently got round it by holding off the iOS upgrade on our other iPads used in conjunction with our Primotechs and also by downloading the Windows version of the software.
user-3751
Posts: 58
Joined: Thu Jan 01, 1970 1:00 am

Post by user-3751 »

Hi, LeighP
We are aware of this issue and our developing team is woking on it. And now we are on the finial test. Please wait for our lates release before the end of this month.
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