Short summary of the procedure
Smartzoom component replacement
1) Fill out the RMA 2015-03-23_RMA-Formular.xlsx and e-mail it to firstname.lastname@example.org. Tick the ‘defective’ box.
2) Zeiss service in Jena will send out a replacement optical Engine at the address on the RMA
3) Put the faulty optical engine in the packaging and return it to:
Carl Zeiss Microscopy
Share Smartzoom knowledge. Success stories. Application notes. Won & Lost cases. Share news from competition.
1 post • Page 1 of 1