Smartzoom component replacement

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user-4053
Posts: 54
Joined: Thu Jan 01, 1970 1:00 am

Smartzoom component replacement

Post by user-4053 »

Short summary of the procedure

Smartzoom component replacement

1) Fill out the RMA 2015-03-23_RMA-Formular.xlsx and e-mail it to spares.microscopy.emea@zeiss.com. Tick the ‘defective’ box.
2) Zeiss service in Jena will send out a replacement optical Engine at the address on the RMA
3) Put the faulty optical engine in the packaging and return it to:

Carl Zeiss Microscopy
Dept. SCC-LJ
Carl-Zeiss-Promenade 10
07745 Jena
Germany
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