Dear All,
Recently, we found that Matscope could not run in some versions of Windows. It is caused by lacking of media module in those version. The versions includes:
Windows 7,8,10 KN
Windows 7,8,10 N
(Maybe there are some other versions which don't have media module)
In order to solve this problem, please download and install media package from Microsoft.
Windows 7 sp1: https://www.microsoft.com/en-us/download/details.aspx?id=16546
Windows 8.1 : https://www.microsoft.com/en-us/download/details.aspx?id=40744
Windows 10 : https://www.microsoft.com/en-us/download/details.aspx?id=48231
Please notes that it has x86 and x64 version, please download the right package according to your Windows OS.