Axiocam Erc 5s doesn`t initialize

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user-6411
Posts: 1
Joined: Thu Jan 01, 1970 1:00 am

Axiocam Erc 5s doesn`t initialize

Post by user-6411 »

Hi everybody,

I´ve been using an erc 5s axiocam with the accesory kit and also directly connecting to the computer for using it with labscope. A few days ago when I connect the camera the green led doesn`t blink which means the camera can`t initialize and is not recognized by the computer. I tested the cables with other camera and work fine. Could you please give me some advice on how to solve it or what can I try, could it be related with the firmware?. Thanks

AJE
user-4
Posts: 398
Joined: Thu Jan 01, 1970 1:00 am

Post by user-4 »

I am very sorry but this is a forum for ZEN blue Open Application Development, which uses Python as a macro language.

Therefore it is not possible for us to answer questions or to supply materials concerning erc 5s axiocam with the accesory kit in combination with labscope.

Please contact your local Zeiss representative or Zeiss support for further details.
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