Labscope3 startup problem

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Martin Theuerkauf
Posts: 1
Joined: Sat Nov 06, 2021 12:19 pm

Labscope3 startup problem

Post by Martin Theuerkauf »

Hello in the Forum,
I just installed Labscope3, without any troubles. However, when I try to start, I get an error message:

File "c:\users\[me]\Documents\Carl Zeiss\Labscope3\Templates\Experiment Setups" not found.

The path and file indeed does not exist. The problem is also there when I install as admin. Any ideas?

Thanks,
Martin
Maik Drabent
Posts: 45
Joined: Wed Jun 10, 2020 2:33 pm

Re: Labscope3 startup problem

Post by Maik Drabent »

Dear Martin

this problem is not known by us.

Is it possible to skip the error message and work with Labscope?
Does the error message appear at every start?

Which version of Labscope do you installed exactly?
Can you uninstall it and install the latest version 3.3.1?

If the problem still exist please try to create the folder "Experiment Setups" in the file location "c:\users\[username]\Documents\Carl Zeiss\Labscope3\Templates\Experiment Setups" and then restart Labscope.

With best regards
Maik Drabent
Nana Sarya
Posts: 1
Joined: Wed Sep 20, 2023 5:30 am

Re: Labscope3 startup problem

Post by Nana Sarya »

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